Only appropriately trained Hyundai technicians will carry out work on your vehicle according to Hyundai specifications/standards (Hyundai workshop manuals & technical service bulletin). Full effort will be made to fix the vehicle right the first time.
Any updates & campaigns recommended by Hyundai will be checked and performed free of charge.
Service Advisors shall continually check service/work progress and immediately inform customers of any changes in the vehicle’s repair or completion time.
A professional recommendation will be provided if we identify any part that requires replacing and explain to customer why we need to replace immediately, or at which point in the future they should be re-checked / replaced.
Prior to vehicle delivery, a qualified person will explain all services performed and related charges to the customer; either in person or thru phone.
Hyundai trained technicians will ensure that all serviced vehicles will be treated with utmost care and shall provide protection materials to maintain cleanliness of repaired vehicle.
Comfortable, clean, convenient and well maintained customer waiting area will be available for you to relax and wait for your vehicle’s delivery.
Convenient working hours and shuttle service will be maintained to bring customers to accessible place where they move more easily.
Usage of genuine Hyundai parts with warranty for all repairs on the work order and additional repairs approved by customers.
Calling you to confirm that all requested services/repair on your car was completed and quality tested.