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Customer Promise

At Hyundai, we put all our efforts to provide customers with the best After Sales Service

Our sincere commitment for customer-oriented service is written in 'Hyundai Customer Promise'. We always consider each customer a valuable driver and strive to satisfy our customers by offering excellent services.

Here is our promise for valuable Hyundai customers.

We value all our customers and we commit to:

  • - Listen carefully and actively, follow up what you tell us
    - Maintain a clean, safe and friendly environment
    - Schedule an appointment that is convenient for you
    - Attend to you promptly on arrival in a friendly and professional manner
    - Provide you with an accurate time and cost estimation
    - obtain your prior authorization before commencing any additional work
    - Thoroughly explain all repairs performed and review all costs
    - Ensure the vehicle is returned at the time agreed in a clean and tidy condition
    - Make a contact within 3 business days to ensure you are satisfied with all the services provide